Report a problem
Report a problem
Something is not right? Tell us about a problem, concern or possible safety issue. We will review the report and determine the next steps.
What to report
Examples of issues
- Booking or payment issue
- Incorrect listing information
- Communication problem
- Pilot or traveller conduct
- Safety concern
- Technical platform issue
The process
How to make a useful report
- 01
Identify the issue
Tell us what the report relates to.
- 02
Describe what happened
Include the sequence of events, date and relevant booking information.
- 03
Add supporting material
Attach screenshots or other evidence where appropriate.
- 04
Send the report
Our team reviews the information and follows up if more detail is needed.
Urgent situations
Aviatefinder is not an emergency service. In an acute danger or emergency, contact the responsible local emergency or aviation authority first.
Help us keep Aviatefinder trustworthy
Send your report with as much relevant detail as possible.